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FAQs

When are orders delivered or ready for collection? 

Deliveries commence around mid-July each year after plants have been dug, washed and graded. Customers are notified by email when orders are sent.
Orders are available for collection from mid-July. Customers will be notified by email when their order is ready and the dates we are open for collection.

Check our ORDERING AND SHIPPING NOTES for additional information.

How are trees delivered?

We use Australia Post. Please don't send special delivery instructions - your order will be delivered by Australia Post in the same way it would handle any large parcel.

Are there delivery charges?

Unless otherwise stated, there is a delivery charge. You can see what the charge will be in your Shopping Cart before finalising your purchase.

How big are our trees?

Most of our trees are of a grade known as whips and are 1 year old at the time of sale. This name comes from the fact they are generally a single stem with few if any laterals (side branches). Some may have more well-developed laterals. Trees are between approx. 60cm and 150cm depending on variety, rootstock and seasonal conditions. They are trimmed to approximately 1 metre in length to meet Australia Post requirements if being shipped. We find the length of a whip does not affect the rate of growth in subsequent years and healthy young trees will reach their potential as long as conditions and maintenance are appropriate. We only dispatch trees we are satisfied are healthy.

How long does it take trees to have fruit

This varies quite a lot between different types of fruit trees and is affected by the choice of rootstock, the skill in growing and success in pollination. Apples on dwarf rootstocks can have fruit within 2 years, most stone fruit will bear some fruit within 3 years. Other types may take up to 5 years.

Does it matter if trees are pruned before delivery?

All young fruit trees are best pruned when planted, so the pruning we do before delivery saves our customers from having to do it themselves. If you desire a tree to branch even lower than where we cut the trees, simply make a new pruning cut at planting.

Can I visit the nursery?

No, we operate a mail order nursery and our stock is only available for dispatch or collection in winter after it has been lifted and prepared for sale.

Do you need a dwarf tree to create an espalier?

You do not need a dwarf tree to create an espalier. This form of training is reputed to date from Roman times well before dwarfing rootstocks were around. The practice itself restricts tree growth so the increased vigour of a larger tree may often be an advantage.

Do you have multi grafted fruit trees?

We carry a limited range of multi-grafts. You will get at least as good, if not a better and more manageable long term result by planting two or three trees in the same (large) hole or right next to each other. However, skillful pruning to manage varieties of different vigour will give a successful, long-lived multi-graft tree.

Do you supply trees in pots?

No, our trees are grown in-ground, then lifted at the start of winter to be shipped bare-rooted during July and August. Blueberries are grown in pots and while pots may be removed for shipping, they are not fully bare-rooted due to their very fine root system.

Do you send trees to Western Australia?

Yes we do. As WA authorities require bare-root fruit trees to be treated with several chemicals before allowing them into the state we treat orders in 2 or 3 batches towards the end of winter. In addition to normal post and packing charges we charge an additional fee for each WA order to cover the cost of chemical treatment and the provision of a plant health certificate.

We can have summer temperatures over 40ºC and frosts as low as -5ºC. Is this suitable for fruit trees?

Virtually all of our varieties would suit those conditions although fruit may be damaged by very high temperatures. Late heavy frosts during or after flowering can result in lower yields.

Do I need to water my trees regularly to get fruit?

Except in areas with significant summer rainfall, eg greater than 100 mm of rain per month during summer, it will be necessary to water fruit trees. The amount required depends on soil type, the age of the trees and seasonal weather conditions. As a guide, if grass and pasture browns off during summer then some watering will be necessary.

Can deciduous fruit trees be grown in warmer climates?

All deciduous fruit trees have limiting factors that affect the way they grow and fruit. These include location, sunlight, aspect, soil type, shade, wind and the fruit variety itself. Some of these factors can influence the amount of chill units received by your fruit tree.

Chill Units (also called Chill Hours) refers to the total amount of time a fruit tree needs to be exposed to effective winter temperatures to help them break dormancy and flower and set fruit normally.

Varieties that have a low chill requirement can fruit reliably as far north as south-east Queensland.

To find out which low-chill varieties we stock enter "low chill" in the search box at the top of the Home page.

If I place additional orders before my first order is delivered will I have to pay extra shipping charges?

To avoid shipping charges for additional orders (as long as your original order has not been packed), when you check out:

  1. Select the pick-up option when choosing shipping method. There is a small charge for pick-ups.
  2. Email us with your order numbers and let us know you would like them delivered together.
  3. This offer is not available for non-plant orders.

That's all there is to it, we will combine your orders when shipping.

How do I redeem Gift Certificate?

  1. Create your order by selecting items and adding them to your shopping cart.
  2. When you have completed adding items click on View Cart in the top right corner of the screen to bring up your shopping cart.
  3. Enter the certificate number exactly as provided in the box at the bottom right of the page, the one which says redeem gift certificate and then press GO.
  4. Continue to checkout pressing either the green SECURE CHECKOUT button or the yellow CHECKOUT WITH PAYPAL button and follow the instructions from there to complete your purchase.

Can I "cash in" an unused Gift Certificate?

If you don’t use all of the gift certificate value in your purchase the unused balance will remain and can be redeemed against a future purchase. Gift certificates cannot be exchanged for cash.