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FAQs

When are orders delivered or ready for collection? 

Deliveries commence around mid-July each year after plants have been dug, washed and graded. Customers are notified by email when orders are sent.
Orders are available for collection from mid-July. Customers will be notified by email when their order is ready and the dates we are open for collection.

Check our ORDERING, SHIPPING AND ORDER STATUS NOTES for additional information.

How are trees delivered?

We use Australia Post. Please don't send special delivery instructions - your order will be delivered by Australia Post in the same way it would handle any large parcel.

Are there delivery charges?

Unless otherwise stated, there is a delivery charge. You can see what the charge will be in your Shopping Cart before finalising your purchase.

How big are our trees?

WHIPS
Many of our trees, especially apples, pears, quinces and cherries, are Bench Grafted whips which consist of a main stem with few if any laterals (side branches). Bench Grafting is a process where a piece of scion wood (the desired variety) is grafted to a rootstock plant that has been removed from the ground and washed clean of soil. This is done in winter/early spring.

After the graft has been completed the new graftling is planted back into a nursery bed to develop until the following winter at which time it is lifted, cleaned and graded ready for sale. Therefore the top part of the whip tree (the named variety) is up to 1 year old at the time of sale while the rootstock will be at least two or even three years old.

Trees are between approx. 45cm and 120cm (sometimes even longer) depending on variety, rootstock and seasonal conditions. Longer whips are trimmed to approximately 1 metre in length to meet Australia Post requirements if being shipped.

2 YEAR OLD TREES
Another common method used to produce fruit trees is Summer Budding where a bud (of the named variety) is inserted into the stem of a suitable rootstock growing in the ground. As the name suggest this is done during summer, generally late summer. The new bud remains dormant for the rest of that growing season. Then during winter the rootstock is cut back to just above the bud  which then grows away strongly during the following spring. The following winter the tree is lifted, cleaned and graded ready for sale.

Summer budded trees are usually larger than bench grafted trees and may reach over 1.8 metres tall. These must be cut back to meet Australia Post requirements if being shipped.

SPRING BUDDED TREES
We also produce many varieties using a method called Spring Budding. This is similar to Summer Budding except the buds of the desired variety are inserted into the stems of growing rootstocks in this case during spring. Then in the following few weeks the rootstock is progressively cut back to the bud so that it grows away within weeks of its insertion.

By the following winter a healthy if smaller fruit tree is ready to lift a full year earlier than a Summer Budded tree. These trees, which are popular in the commercial sector due to their compact size and ease of handling, are ideal for mail order handling as they do not require cutting back. We generally look for a minimum height of around 35cm - 45cm depending on variety.

How long does it take trees to have fruit

This varies quite a lot between different types of fruit trees and is affected by the choice of rootstock, the skill in growing and success in pollination. Apples on dwarf rootstocks can have fruit within 2 years, most stone fruit will bear some fruit within 3 years. Other types may take up to 5 years.

Does it matter if trees are pruned before delivery?

All young fruit trees are best pruned when planted, so the pruning we do before delivery saves our customers from having to do it themselves. If you desire a tree to branch even lower than where we cut the trees, simply make a new pruning cut at planting.

Can I visit the nursery?

No, we operate a mail order nursery and our stock is only available for dispatch or collection in winter after it has been lifted and prepared for sale.

Do you need a dwarf tree to create an espalier?

You do not need a dwarf tree to create an espalier. This form of training is reputed to date from Roman times well before dwarfing rootstocks were around. The practice itself restricts tree growth so the increased vigour of a larger tree may often be an advantage.

Do you have multi grafted fruit trees?

We carry a limited range of multi-grafts. You will get at least as good, if not a better and more manageable long term result by planting two or three trees in the same (large) hole or right next to each other. However, skillful pruning to manage varieties of different vigour will give a successful, long-lived multi-graft tree.

Do you supply trees in pots?

No, our trees are grown in-ground, then lifted at the start of winter to be shipped bare-rooted during July and August. Blueberries are grown in pots and while pots may be removed for shipping, they are not fully bare-rooted due to their very fine root system.

Do you send trees to Western Australia?

Yes we do. As WA authorities require bare-root fruit trees to be treated with several chemicals before allowing them into the state we treat orders in 2 or 3 batches towards the end of winter. In addition to normal post and packing charges we charge an additional fee for each WA order to cover the cost of chemical treatment and the provision of a plant health certificate.

We can have summer temperatures over 40ºC and frosts as low as -5ºC. Is this suitable for fruit trees?

Virtually all of our varieties would suit those conditions although fruit may be damaged by very high temperatures. Late heavy frosts during or after flowering can result in lower yields.

Do I need to water my trees regularly to get fruit?

Except in areas with significant summer rainfall, eg greater than 100 mm of rain per month during summer, it will be necessary to water fruit trees. The amount required depends on soil type, the age of the trees and seasonal weather conditions. As a guide, if grass and pasture browns off during summer then some watering will be necessary.

Can deciduous fruit trees be grown in warmer climates?

All deciduous fruit trees have limiting factors that affect the way they grow and fruit. These include location, sunlight, aspect, soil type, shade, wind and the fruit variety itself. Some of these factors can influence the amount of chill units received by your fruit tree.

Chill Units (also called Chill Hours) refers to the total amount of time a fruit tree needs to be exposed to effective winter temperatures to help them break dormancy and flower and set fruit normally.

Varieties that have a low chill requirement can fruit reliably as far north as south-east Queensland.

To find out which low-chill varieties we stock enter "low chill" in the search box at the top of the Home page.

If I place additional orders before my first order is delivered will I have to pay extra shipping charges?

We will combine multiple orders for you as long as your original order has not been packed. This reduces the total shipping charge for orders to be shipped. For orders to be collected it allows us to have orders combined to make collection easier.

TO COMBINE ORDERS:

  1. Select the pick-up option for second, and subsequent, orders when choosing shipping method. There is a small charge for pick-ups.
  2. Email us with your order numbers and let us know you would like them delivered together.
  3. This offer is not available for non-plant orders.

That's all there is to it, we will combine your orders when shipping.

How do I redeem Gift Certificate?

  1. Create your order by selecting items and adding them to your shopping cart.
  2. When you have completed adding items click on View Cart in the top right corner of the screen to bring up your shopping cart.
  3. Enter the certificate number exactly as provided in the box at the bottom right of the page, the one which says redeem gift certificate and then press GO.
  4. Continue to checkout pressing either the green SECURE CHECKOUT button or the yellow CHECKOUT WITH PAYPAL button and follow the instructions from there to complete your purchase.

Can I "cash in" an unused Gift Certificate?

If you don’t use all of the gift certificate value in your purchase the unused balance will remain and can be redeemed against a future purchase. Gift certificates cannot be exchanged for cash.